The main goal of Novoteqnica is to bring network and server downtime of our clients to zero. With this in mind, we use preventive measures and the latest IT technology. That is where we stand out with our provided IT and ICT services. We also provide server and computer leases, in which case we are sure every part of the system is up-to-date. Additionally we can provide computer repairs. Furthermore we offer installation of specialty systems, such as IP security camera systems, Wi-Fi systems and POS systems. We are registered partners of HP, Dell, APC, Microsoft, Fortinet, Cisco, Netoloji and Nonius.
Who are we?
Who are we? Novoteqnica was founded in 2008 and has been active in the field of IT in Suriname ever since. Novoteqnica specializes in Network Support (network implementation, network infrastructure and network maintenance & management). We most importantly distinguish ourselves through our preventive approach, which consequently ensures that you have to worry about your network as little as possible. Unlike other IT service providers, we do well when our clients are not having problems, not when we are called regularly with IT issues. In addition, Novoteqnica also offers tailor-made solutions in the field of web applications, ERP systems and specific software and hardware. Our organization consists of a number of IT specialists with backgrounds in ICT, Computer Engineering and Electrical Engineering. Furthermore, we can assist you with any IT problem with our consultancy services.
To use our method optimally, Novoteqnica has therefor established the following core values:
- Service orientation
How do we work?
Our office is located on the Houtbijstraat 24, Geyersvleit, from where we offer 24/7 "remote support". This means that we can manage and maintain your network and systems remotely. Our helpdesk is available every day of the week and, even if you are not a regular client, you can use "support on demand" when necessary. With support on demand we are available on call and we come on location, if necessary, for your IT handling.
We prefer to work on the basis of a Customer Care Package (CCP) in which all agreements are recorded as well as the guarantees that we offer you. Very important to note, is that we are the only IT company where you can reclaim payments when the appointments as set in the CCP are not met.