FLAT FEE IT SUPPORT?
Customer Care Package - For a flat monthly fee, determined by the hardware and software to be supported, Novoteqnica makes sure everything keeps working smoothly and in the case something does go wrong it gets fixed in record time! Even if this means hardware is replaced by our rental hardware for free, until the defect has been fixed or permanently replaced.
Details on our Services Page
Novoteqnica CCP+ (including Management)
Customer Care Package Plus - The same service level as our CCP but with managed IT services included. This means support and management of Active Directories, Domain Controllers, NAS access, etc. Everything covered!
On Demand Support
Support is also given to companies without a Support Agreement. On Demand Support can be given for everything IT, such as Hardware, Software, OS, Servers, VoIP, WiFi, Network and Consultancy
Why Novoteqnica?
We work preventive, and with flat fee IT management it is also in our best interest to maximize your uptime!
200
Project Completed
50
Clients
12
Years in Business
OUR PROJECTS
United Rentals & Equipment Dijkveld – VoIP Implementation
United Rentals & Equipment Dijkveld Project Date: The VoIP system was implemented in 2021. CPP support is still ongoing. Project […]
United Rental & Recycling – VoIP Implementation
United Rental & Recycling Project Date: The VoIP system was implemented 2021 and is still being supported Project description: united […]
Devnan Agencies – VoIP Implementation
Devnan Agencies Project Date: The VoIP system was implemented in 2022. CPP support is still ongoing. Project description: Devnan Agencies […]
Arni-fresh production facility – VoIP Implementation
Arni-fresh production facility Project Date: The VoIP system was implemented in 2016 then went trough an upgrade in 2019. CPP […]
Pegasus Air Services – VoIP Implementation
Pegasus Air Services Project Date: The VoIP system was implemented in 2014. CPP support is still ongoing. Project description: Pegasus […]
Ministry of Labour, Employment and Youth Affairs – VoIP Implementation
Ministry of Labour, Employment and Youth Affairs Headquarters Project Date: 2022 Support on Avaya system (officially supported by Telesur, but Novoteqnica […]
Forest Management and Forest Supervision Suriname Foundation (SBB) – VoIP Implementation
Foundation for Forest Management and Production Control(SBB) Project Date: The VoIP system was implemented 2016 and supported until 2017 Project […]
Bureau Volkscontacten van het kabinet van de President – VoIP Implementation
Bureau Volkscontacten van het kabinet van de President Project Date: The VoIP system was implemented 2012 and supported until 2013 […]
WHAT CUSTOMER SAY
Hear it from our customers
Novoteqnica supported us with our High Speed Internet Access for Guests and maintained all the hardware and the network involved
A. H. - Hospitality Industy
Hotel Manager
We can count on Novoteqnica to keep our IT processes running!
S.L - Printing Industry
CEO
This Surinamese company has been a great help at a very good price point. At our office nobody knows a lot about computers, networks and IT, but we don't need to, because we have Novoteqnica!